To get started, all we need is an idea of what you’re struggling with work-wise. Or, what your hopes and dreams for future work processes are. From there, we’ll work with you to clarify what you need and what your project will look like.

We know you have limited resources so don’t want to commit and make a mistake. We also understand it’s a big undertaking to adopt new technology! So we want to be 100% sure we’re building something that will solve your problems.

To do that, we help you mitigate risk by focusing on the most important problems you need us to solve first. Then, we deliver simple, value-driven solutions. We also involve your key stakeholders early and often. And, we test prototypes with them!

Yes! First, book a software consultation call. Then, during your call, we’ll help you organize your thoughts and create a strong case for your idea. We’ll also help you articulate your problems and all the ways a custom app can solve them.

We typically bill per project or main feature. We work based on a budget and together we ensure we stick to the number we provided. We allow flexibility to make changes while not affecting the end budget, too. And maintenance and support are billed hourly unless it’s a big request.

Yes! We engage in limited-scope statements of work. This way, we can do enough work to drive the needle for your organization while making sure we don’t break the bank. Reach out to see what’s possible within your current budget.

Making something user-friendly means reducing frustration because frustration can stop your team from completing their goals—or using your app altogether! To avoid that, we take the time to understand your team and how this tool fits into their daily work life. Then, we have them test it to make sure we got it right.

We also focus on organizing information in intuitive ways that make sense to people and allow them to easily get from point A to point B. And, we follow best practices like streamlining information and options.

Yes! In fact, most of our projects involve integration. We can talk about specifics during our software consultation call.

In our testing environment, we test any and all features before they go live—and we invite you to test them, too. We also create specific tests to make sure the critical parts of your app function well before we launch. And if and when a bug is found, we respond swiftly! Especially if they’re critical ones.

We take data security and privacy very seriously. We work with you to understand what level of compliance you require, then make sure your app is compliant. Standard practices include sanitizing inputs so no harmful data is entered, setting up strict data access and logic controls, and securing APIs so that no sensitive data is exposed. But this list isn’t exhaustive, so we’ll do more if your organization requires it!

You’ll receive documentation on how to use the system. If you want to go beyond that, we can certainly provide hands-on training! But typically, our nonprofit partners don’t find it necessary.

Yes! We’re always just an email away. All of our clients have access to us for anything that comes up or to discuss enhancements.